Miele appliances are probably the best in quality and durability. If you have a broken Miele appliance you will probably experience difficulty getting it repaired as most companies avoid repairing them. You can call the manufacturer but they charge a premium rate and can sometimes make you wait for an appointment.
At Spin Doctor we have been repairing Miele machines for years and usually offer a same or next working day service. Most of the repairs that we do on Miele appliances do not need parts so although we charge a bit more for the repair fee it can be cheaper than you would think.